Professional customer service for all our clients at VIVO! Pitesti

At VIVO! Pitesti you will find the most professional customer service offers - wifi, strollers for kids, confortable relaxing areas for you.

Families with kids friendly center

Comfortable spaces for families & children services and amenities for an enjoyable visit. Take your family and spend your free time at VIVO! Pitesti.

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Family parking spaces

Parking spaces are always a challenge for all of us, especially for families. At VIVO! we offer dedicated parking spaces to facilitate their visit.

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Trolleys for children

VIVO! is "a big place" for children. Therefore, all parents with little kids have the option of borrowing pushchairs for free for a more pleasant and easier visit to VIVO!.

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Highchairs for children

If you are visiting us accompanied by your children, please note that you can use special children's chairs which make it very comfortable and safe for you and your child to eat.

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Sundays kids' entertainment

Playing, an interactive workshop, a meeting with fun entertainers and much more are organised at VIVO! each Sunday afternoon.

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Playground for kids

At VIVO! you can shop and play with your little one. We have a safe playground with interactive items where your child can have a fun time.

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Facilities for families, elderly, disabled persons

VIVO! Pitesti shopping center offers you a wide range of facilities for you to feel comfortable and to have a great experience whenever you visit us: elevators, escalators, clean toilets, parking for people with disabilities and many more.

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Disabled parking

VIVO! therefore has an ample amount of reduced mobility long-term parking available to suit all needs.

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Toilets adapted for disabled

At VIVO! customers with reduced mobility enjoy special attention within the shopping center through the services and facilities which are offered to them.

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Bicycle racks

VIVO! is bicycle-friendly. We encourage you to visit us by any means of transportation, especially by bike, because being ecofriendly is our style.

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Bicycle repair station

We encourage you to visit us by any means of transportation, especially by bike, because being ecofriendly is our style.

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E-car charging station

VIVO! is eco-friendly. Why a charging station for electric cars? Because at VIVO! we care for the environment and appreciate our customers who care, too.

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Relaxing zones

We know that VIVO! is your meeting place with friends and that going shopping can also be tiring at times.

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Customer Info Point

We are here for you with all the information and support you might need. At all our shopping centres you will find an Info Desk point where you can ask for any information.

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Totem display

Are you wondering about the next event at our shopping centre, the cinema schedule or the latest offer from your favourite shop? You can check our display totems placed along the corridors of the shopping centre.

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Lockers & storage

Feel free to come with your luggage or fully laden to VIVO!. You can enjoy a pleasant stay because we have created a dedicated area where you can safely leave any luggage or clothes. 

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ATMs

You have everything you want for shopping at VIVO! and although most of our shops and stands accept your credit card, sometimes you need cash.

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Currency exchange office

Are you looking for a currency exchange office? At VIVO! you can find it. Easy and convenient at VIVO!, you have all the services you need. 

 
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WiFi

You are always connected at VIVO!. If it's time for a break, or you want to check our shop finder on the website, to chat or to find information on the internet, don’t forget that you can use our free and unlimited WiFi.

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Instant photo service

Are you out with friends, your loved one or do you need a photo for official documents?

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Carwash

At VIVO! you have everything in one place.We know that you are a busy person, which is why we provide services that you can access while shopping or relaxing at the shopping centre, such as the carwash service.

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Taxi

Taxis are often the easiest way to reach us, which is why we provide a dedicated area for taxis at the entrance of the shopping centre.

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Directories map

All information - with shops by categories - can be found on the map. 

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Phone charging station

You are always connected at VIVO!. If it's time for a break, don’t forget to use the mobile phone charging stations to recharge your phone.

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Locker rooms

Feel free to come with your luggage or fully laden to VIVO!. You can enjoy a pleasant stay because we have created a dedicated area where you can safely leave any luggage or clothes. 

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What to do when you lose or find a valuable object

VIVO! Pitesti has created a special service for all the lost or found objects. If you have lost an item while visiting us, please contact the Information Office as soon as possible to provide timely assistance. You can also contact our Administration Office by phone +40 248 257 000 (open from Monday to Friday from 9 a.m. to 6 p.m.)

 

Procedure for lost and found items

Valuable items which have been found in VIVO! Pitesti are handed to the local police by our Security Chief Staff

 

Documents lost and found

ID or other type of documents which have been found in VIVO! Pitesti are handed to the local police by our Security Chief Office

 

Children found

In the case that a child is reported missing or found, security officers take action to find their parents as soon as possible. Security officers will escort the child to a safe place and will make an announcement through the dispatcher to all shoppers that the child is missing. If the parent doesn't report the child as missing, the police must be contacted to report the situation