VIVO! Lublin cares about your comfort

At VIVO! Lublin, we care about you and your family. We want to give you the highest comfort during shopping and many opportunities to enjoy spending your free time with us. You will find numerous amenities for families with children, starting from the designated parking spaces, strollers for toddlers, baby care room and play areas.

 

In our center, you can use two playrooms for children, where under the watchful eye of the caregivers they will indulge in cheerful and creative fun. In the restaurant area we have prepared chairs for babies, baby food warmers and a playground. From spring to autumn there is also a playground with trampolines on the observation deck. We also organize many events and animations for children.

Shopping, entertainment and education in one place

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Baby care room

Taking care of your child is made easier. The VIVO! nursing rooms are always in the toilets areas and are dedicated to working mothers who need a private, safe and clean place for breastfeeding and for changing babies' nappies.

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Toilets adapted for disabled

Most of our customers are families, therefore, we are always thinking about how to make their visit more pleasant.

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Family parking spaces

Parking spaces are always a challenge for all of us, especially for families. At VIVO! we offer dedicated parking spaces to facilitate their visit.

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Trolleys for children

VIVO! is "a big place" for children. Therefore, all parents with little kids have the option of borrowing pushchairs for free for a more pleasant and easier visit to VIVO!.

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Highchairs for children

If you are visiting us accompanied by your children, please note that you can use special children's chairs which make it very comfortable and safe for you and your child to eat.

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Microwave oven for heating food

At VIVO! we have a dedicated area with a microwave oven for heating your baby's food, so you can benefit from the convenience of feeding your baby a home-cooked meal at VIVO!. 

 
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Playground for kids on the roof

We have a safe playground with swings sets, a clubhouse climber and other fun elements for children to play.

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Feel comfortable when you visit us.

For the better comfort of our customers, we equipped our facility with many amenities that will make shopping more enjoyable. VIVO! Lublin Shopping Center is a friendly object for families with children, disabled people and the elderly.

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Disabled parking

VIVO! therefore has an ample amount of reduced mobility long-term parking available to suit all needs.

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Toilets adapted for disabled

At VIVO! customers with reduced mobility enjoy special attention within the shopping center through the services and facilities which are offered to them.

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Bicycle repair station

VIVO! is bicycle-friendly. We encourage you to visit us by any means of transportation, especially by bike, because being ecofriendly is our style.

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City bike rental station

It is a much appreciated service by tourists who would like to visit our shopping centre and then go for a tour by bike to visit the city. 

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E-car charging station

VIVO! Lublin is eco-friendly. Why a charging station for electric cars? Because at VIVO! we care for the environment and appreciate our customers who care, too.

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Relaxing zones

We know that VIVO! is your meeting place with friends and that going shopping can also be tiring at times.

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Customer Info Point

We are here for you with all the information and support you might need. At all our shopping centres you will find an Info Desk point where you can ask for any information.

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Lockers & storage

Feel free to come with your luggage or fully laden to VIVO!. You can enjoy a pleasant stay because we have created a dedicated cloakroom where you can safely leave any luggage or clothes. 

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ATMs

VIVO! means more than shopping to all of us. You have everything you want for shopping at VIVO! and although most of our shops and stands accept your credit card, sometimes you need cash.

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WiFi

You are always connected at VIVO!. If it's time for a break, or you want to check our shop finder on the website, to chat or to find information on the internet, don’t forget that you can use our free and unlimited WiFi.

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Instant photo service

Are you out with friends, your loved one or do you need a photo for official documents?

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Printing and photocopying service

We all need a quick printing and photocopying service sometimes. In consideration of this, it is available at VIVO! Lublin.

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Observation deck

You cannot leave VIVO! Lublin without visiting the observation deck with greenery.

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Co-working

Are you a freelancer or do you work from your own office? At VIVO! Lublin you have the convenience of a co-working zone with comfortable desks and armchairs.

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Beekeeping apiary

One of the projects of which we feel really proud is the beekeeping apiary.

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Carwash

At VIVO!, we know that you are a busy person, that's why we try to provide you all services you need.

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Taxi

Taxis are often the easiest way to reach us, which is why we provide a dedicated area for taxis at the entrance of the shopping centre.

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Directories map

All information - with shops by categories - can be found on the map. 

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Phone charging station

You are always connected at VIVO!. If it's time for a break, don’t forget to use the mobile phone charging stations to recharge your phone.

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You lost or found something in VIVO! Lublin?

Have you lost something in our mall? Contact our Information Point and we will try to find it. We will also hand over the found items to their owners.

 

Don't worry if you have lost something. We are happy to help you.

If you have lost or found something in our mall, please contact our Information Point at level 0, call 81 464 86 50 or email lublin@vivo-shopping.com

 

Found items procedure

Valuable items which have been found in VIVO! Lubline are stored in the Shopping Center Office for a 6 month period, before this period is over the authorized person needs to collect their item. Please report lost or found items to the Information Desk.

 

Documents Found

If any documents heve been found in the shopping center, the police department is immediately informed. Found documents are also given to police patrol.

 

Found Child

If a lost child is reported or noticed, security officers always take action to find one or both parents as soon as possible. Security officers will escort the child to a safe place, and a voice announcement will be issued. If the parent doesn't collect the child, the police are called.