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Our goal is to make your visit at VIVO! Cluj Napoca as pleasant as can be. Visit us you will find practical services that you can access from the information desk such as: luggage cabinets, baby strollers, charging stations for smartphones and many more.
VIVO! is a "big" place for children and also a comfortable one for parents, due to all the dedicated services. Benefit from the range of free services and amenities dedicated to families with kids, ask for them at Information Desk. We always try to offer your family a pleasant and comfortable time visiting VIVO! Cluj-Napoca.
Parking spaces are always a challenge for all of us, especially for families. At VIVO! we offer dedicated parking spaces to facilitate their visit.
Little children can easily get lost at the shopping centre. As we care about all families' peace of mind and as well as to ensure a pleasant visit, we have introduced the identification bracelets facility.
If you are visiting us accompanied by your children, please note that you can use special children's chairs which make it very comfortable and safe for you and your child to eat.
At VIVO! we have a dedicated area with a microwave oven for heating your baby's food, so you can benefit from the convenience of feeding your baby a home-cooked meal at VIVO!.
We have a safe playground with swings sets, a clubhouse climber and other fun elements for children to play.
Taking care of your child is made easier. The VIVO! nursing rooms are always in the toilets areas and are dedicated to working mothers who need a private, safe and clean place for breastfeeding and for changing babies' nappies.
Most of our customers are families, therefore, we are always thinking about how to make their visit more pleasant.
VIVO! Cluj-Napoca welcomes its customers with a variate list of facilities in order to offer a better shopping experience at each visit.
VIVO! therefore has an ample amount of reduced mobility long-term parking available to suit all needs.
At VIVO! customers with reduced mobility enjoy special attention within the shopping center through the services and facilities which are offered to them.
Are you out with friends, your loved one or do you need a photo for official documents?
VIVO! is bicycle-friendly. We encourage you to visit us by any means of transportation, especially by bike, because being ecofriendly is our style.
We encourage you to visit us by any means of transportation, especially by bike, because being ecofriendly is our style.
VIVO! is eco-friendly. Why a charging station for electric cars? Because at VIVO! we care for the environment and appreciate our customers who care, too.
We know that VIVO! is your meeting place with friends and that going shopping can also be tiring at times.
All VIVO! customers who enjoy doing sports can benefit from special prices and very well-instructed personnel at our gym.
You will be aware that VIVO! has its own style of offering you the best services, but did you know that VIVO! has its own smell?
Do you enjoy listening to music while you shop? Then stop and listen to our playlist, too.
We are here for you with all the information and support you might need. At all our shopping centres you will find an Info Desk point where you can ask for any information.
Are you wondering about the next event at our shopping centre, the cinema schedule or the latest offer from your favourite shop? You can check our display totems placed along the corridors of the shopping centre.
Feel free to come with your luggage or fully laden to VIVO!. You can enjoy a pleasant stay because we have created a dedicated area where you can safely leave any luggage or clothes.
You have everything you want for shopping at VIVO! and although most of our shops and stands accept your credit card, sometimes you need cash.
Are you looking for a currency exchange office? At VIVO! you can find it. Easy and convenient at VIVO!, you have all the services you need.
You are always connected at VIVO!. If it's time for a break, or you want to check our shop finder on the website, to chat or to find information on the internet, don’t forget that you can use our free and unlimited WiFi.
Do you dream of shopping or having a relaxing time at the shopping centre while your special clothes are being washed and dried at the dry cleaner's?
If you ever need a copy of any keys, even your car keys, you can find this service at VIVO!.
We all need a quick printing and photocopying service sometimes
Sameday courier locker uses easybox - a new delivery option for your orders placed at Smart Protection.
At VIVO! you have everything in one place. We know that you are a busy person, which is why we provide services that you can access while shopping or relaxing at the shopping centre, such as the carwash service.
Taxis are often the easiest way to reach us, which is why we provide a dedicated area for taxis at the entrance of the shopping centre.
You are always connected at VIVO!. If it's time for a break, don’t forget to use the mobile phone charging stations to recharge your phone.
Feel free to come with your luggage or fully laden to VIVO!. You can enjoy a pleasant stay because we have created a dedicated area where you can safely leave any luggage or clothes.
If you lose an item at VIVO! we will do our best to help you find it. If we find something we will safely deposit it in the lost objects area until we find the owner. If you lose an object in the shopping center and our staff or other customers have found it, they are instructed to bring them at the Information Desk. Many customers find their lost objects here and appreciate this service.
Lost or Found documents
If any documents are lost or found in VIVO! Cluj-Napoca please contact the Information Desk. The staff is instructed to help you or to guide you to the local authorities. All documents are held according to law.
Lost Child
If you notice your child is missing please visit the Information Desk at entrance 2 as soon as possible.
Our staff will offer you the support needed to find your child.
Found Child
If you notice a child wandering around without their parents or an adult, please visit the Information Desk at entrance 2 as soons as possible. The VIVO! staff will inform the shopping cener visitors via a voice announcement and the found child will be taken to a safe place by our security officers.