Ensuring a pleasant environment for visitors of VIVO! Hostivař
We always try to do everything to make your shopping experience more pleasant. Our shopping mall has a comfortable size to make sure you can find everything you need quickly. Your kids can even be entertained while you shop, you can enjoy a coffee or lunch in our restaurants and after all of that, you can even relax in the sauna ar VIVO! Hostivař or enjoy a film in our cinema. Just see for yourself!
VIVO! therefore has an ample amount of reduced mobility long-term parking available to suit all needs.
We aim to offer a pleasant and comfortable stay at VIVO! to all our customers and especially to those with disabilities.
Toilets adapted for disabled
At VIVO! customers with reduced mobility enjoy special attention within the shopping center through the services and facilities which are offered to them.
VIVO! is bicycle-friendly. We encourage you to visit us by any means of transportation, especially by bike, because being ecofriendly is our style.
Battery recycling points
VIVO! is ecofriendly in many ways. One of these ways is making sure that at our shopping centre you can leave batteries for recycling. The battery recycling point can be found at the entrance to hypermarket Albert.
We know that VIVO! is your meeting place with friends and that going shopping can also be tiring at times.
All VIVO! customers who enjoy doing sports can benefit from special prices and very well-instructed personnel at our gym.
Do you enjoy listening to music while you shop? Then stop and listen to our playlist, too.
Customer Info Point
We are here for you with all the information and support you might need. At all our shopping centres you will find an Info Desk point where you can ask for any information.
Are you wondering about the next event at our shopping centre, the cinema schedule or the latest offer from your favourite shop? You can check our display totems placed along the corridors of the shopping centre.
VIVO! means more than shopping to all of us. You have everything you want for shopping at VIVO! and although most of our shops and pop-up stores accept credit card, sometimes you need cash.
You are always connected at VIVO!. If it's time for a break, or you want to check our shop finder on the website, to chat or to find information on the internet, don’t forget that you can use our free and unlimited WiFi.
Instant photo service
Do you need a photo for your official documents? Visit the photo booth at -1. floor and take photos of all types and sizes. It is an automatic photo booth and you will receive your photo on the spot.
DRY CLEANER'S AND LAUNDRY
Do you dream of shopping or having a relaxing time at the shopping centre while your special clothes are being washed and dried at the dry cleaner's? This service is available at VIVO!
Key copy point
If you ever need a copy of any keys, even your car keys, you can find this service at VIVO!.
Printing and photocopying service
We all need a quick printing and photocopying service sometimes
Sameday courier locker
In VIVO! you can pick up your package in Zásilkovna. When you order from your favourite e-shop, don't forget to select Zásilkovna in VIVO! Hostivař.
InPost parcel locker
Do you like shopping on mall.cz? At VIVO! right outside near the main entrance there is Mallbox, where you can pick up goods you've ordered online 24 hours a day, 7 days a week.
Container for clothes for charity
VIVO! stands for CSR activities and has a good collaboration with NGOs.
First aid & health
At VIVO! we take extra precautions for unpredictable situations. Moreover, we want you to feel safe at the shopping centre at any time.
At VIVO! you have everything in one place. We know that you are a busy person, which is why we provide wide range of services, such as the carwash service. The car washing service is located in the parking lot behind shopping mall.
We encourage you to visit us by any means of transportation. Taxis are often the easiest way to reach us and when you decide to use one of the taxi services, the car can pull in directly in front of the main entrance of the shopping center.
Joy for small adventurers
We think of your little ones in our shopping mall.
Kuliškov offers all little kids and their parents the opportunity to spend joyful moments in an area full of games and entertainment.
Trolleys for children
VIVO! is "a big place" for children. Therefore, all parents with little kids have the option of borrowing pushcarts for free for a pleasant and easier shopping experience in hypermarket Albert at VIVO!.
Highchairs for children
If you are visiting us accompanied by your children, please note that you can use special children's chairs which make it very comfortable and safe for you and your child to eat.
Playground for kids
At VIVO! you can shop and play with your little one. We have a safe playroom Kulíškov where your child can have a fun time. While you do your shopping, your child can stay with a family member and have fun in the playroom.
Baby care room
Taking care of your child made easier. The VIVO! nursing rooms are available in all toilets areas and are dedicated to mothers who need a private, safe and clean place for breastfeeding and for changing babies' nappies.
Lost and Found
Have you lost or found something at VIVO! Hostivař? Dozens of valuable items, IDs, mobile phones, umbrellas, various items of clothing, keys and other small items are lost every day in Prague.
What to do
On Information in -1. floor you can hand over the found items or check if your valuables were found.