All services of VIVO! Bratislava in one place

Are you looking for information about the customer service of VIVO! Bratislava? Do you want to know what you can find in VIVO!?

All in one place

Everything in one place, dry cleaning, car wash, shoe repair, mobile phones repairs, financing services, telecommunication operators … the best offer of services for you. 

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Customer Info Point

We are here for you with all the information and support you might need. 

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Music point

Do you enjoy listening to music while you shop? Then stop and listen to our playlist, too. 

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Totem display

Are you wondering about  the cinema schedule or the latest offer from your favourite shop? 

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Workout zone

We care about offering you everything you need in the same place for you to gain more time for yourself. 

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WIFI

You are always connected at VIVO!. Moreover, connecting to our WIFI  keeps you updated with our latest news.

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Key copy point

If you ever need a copy of any keys, even your car keys, you can find this service at VIVO!

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Instant photo service

Are you out with friends, your loved one or do you need a photo for official documents?

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Printing and photocopying service

We all need a quick printing and photocopying service sometimes. 

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Delivery BOXES

Delivery boxes are places where you can pick up your goods, which you ordered online. 

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DHL Service Point

DHL SERVICEPOINT is a partner reception of DHL, from where you can easily and conveniently send your shipment.

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First aid & health

At VIVO! we take extra precautions for unpredictable situations. Moreover, we want you to feel safe at the shopping centre at any time.

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Carwash

At VIVO! you have everything in one place.

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Taxi

We encourage you to visit us by any means of transportation. 

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Directories map

We know how important it is for you to easily find all the shops or products you need. 

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Phone charging station

You are always connected at VIVO!. If it's time for a break, don’t forget to use the mobile phone charging stations to recharge your phone.

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Relaxing zones

We know that VIVO! is your meeting place with friends.  We have created nicely designed resting areas.

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Bicycle racks

VIVO! is bicycle-friendly.  You can therefore find bicycle stands outside front of the main entrance.

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E-car charging station

VIVO! is eco-friendly. While you are shopping or having a relaxing time your vehicle can be charged.    

 

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Toilets adapted for disabled

 The dedicated toilets fully equipped with all disabled-friendly solutions can be found at VIVO!

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Wheelchairs

We aim to offer a pleasant and comfortable stay at VIVO! to all our customers and especially to those with disabilities. 

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Disabled parking

 VIVO! therefore has an ample amount of reduced mobility long-term parking available to suit all needs. 

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Beekeeping apiary

One of the projects of which we feel really proud is the beekeeping apiary. 

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Microwave oven for heating food

At VIVO! we have a dedicated area with a microwave oven for heating your baby's food, so you can benefit from the convenience of feeding your baby a home-cooked meal at VIVO!. 

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Bracelets for child identification

Little children can easily get lost at the shopping centre. We care to make your shopping comfortable so you can take a indentification bracelet from the infodesk for your kid and feel sale during the whole shopping.

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Lockers

Feel free to come with your luggage or fully laden to VIVO!. You can enjoy a pleasant stay because we have created a dedicated area with lockers, where you can safely leave any small luggage or clothes. Get a more info at infodesk.

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Shoe repair store

Are you looking for the place where your shoes can be fix? Visit place where the key copy can be made and get a new life to your shoes!

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Shopping centre for whole family

Visit our shopping centre with your family. We are ready for your visit! We have entrances for the baby trolleys and family parking lots. At the same time we have regular activities for families, dancing school - street dance academy and the resting zones.

 

Dancing school

Street dance academy offers courses for your kids to learn dance and have fun at the same time. Check their offer and let your kid dance during your shopping trip.

 

The exhibitions

During the year we have regular activities such as the exhibition “My body”, “Stone age”, “The Megablocks” … but also cars for children and toy machines.

 

Shopping in VIVO! Bratislava is child-friendly!

VIVO! Bratislava is family friendly. We have a special room for mothers and lots of attraction and events during the year specially for families.

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Microwave oven for heating food

At VIVO! we have a dedicated area with a microwave oven for heating your baby's food. 

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Highchairs for children

If you are visiting us accompanied by your children, please note that you can use special children's chairs.

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Family parking spaces

 At VIVO! we offer dedicated parking spaces for families.

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Baby care room

Taking care of your child is made easier. The VIVO! nursing rooms are always in the toilets areas.

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Lost and Found

Have you lost something in VIVO! Bratislava? Have you found something and would you like to give it to the owner? Visit our infodesk and we will help you. 

 

Contact us

Number: +421 2 44 44 12 34 mail: info@vivo-shopping.com

 

Information

All information about our customer service in the mall VIVO! Bratislava. Here you can find the map of the center, options to buy gift cards or find information about current events.

 

Where can you ask for a lost item?

In case you have questions about lost items, please visit our infodesk. The place for your lost, found, forgotten things. 

 

How long do you keep goods that you have found?

All things that are found in VIVO! Bratislava are kept for one month at our infodesk.

 

What if you find an item in VIVO! Bratislava?

In case you have found something in our shopping mall which does not belong to you, please leave it at our infodesk.

 

Where is the infodesk?

VIVO! Bratislava has an infodesk close to the main entrance and  next to the escalators.