All services of VIVO! Bratislava in one place
Are you looking for information about the customer service of VIVO! Bratislava? Do you want to know what you can find in VIVO!?
All in one place
Everything in one place, dry cleaning, car wash, shoe repair, mobile phones repairs, financing services, telecommunication operators … the best offer of services for you.
Customer Info Point
We are here for you with all the information and support you might need. At all our shopping centres you will find an Info Desk point where you can ask for any information.
Do you enjoy listening to music while you shop? Then stop and listen to our playlist, too.
Are you wondering about the next event at our shopping centre, the cinema schedule or the latest offer from your favourite shop? You can check our display totems placed along the corridors of the shopping centre.
All VIVO! customers who enjoy doing sports can benefit from special prices and very well-instructed personnel at our gym.
You are always connected at VIVO!. If it's time for a break, or you want to check our shop finder on the website, to chat or to find information on the internet, don’t forget that you can use our free and unlimited WiFi.
Key copy point
If you ever need a copy of any keys, even your car keys, you can find this service at VIVO!.
Instant photo service
Are you out with friends, your loved one or do you need a photo for official documents?
Printing and photocopying service
We all need a quick printing and photocopying service sometimes
The Alza Box is a place where you can pick up your goods, which you ordered at www.alza.sk. Alzabox is available 24 hours a day, 7 days a week.
DHL Service Point
DHL SERVICEPOINT is a partner reception of DHL, from where you can easily and conveniently send your shipment.
First aid & health
At VIVO! we take extra precautions for unpredictable situations. Moreover, we want you to feel safe at the shopping centre at any time.
We know that you are a busy person, which is why we provide services that you can access while shopping or relaxing at the shopping centre, such as the carwash service.
Taxis are often the easiest way to reach us, which is why we provide a dedicated area for taxis at the entrance of the shopping centre.
Phone charging station
You are always connected at VIVO!. If it's time for a break, don’t forget to use the mobile phone charging stations to recharge your phone.
We know that VIVO! is your meeting place with friends and that going shopping can also be tiring at times.
VIVO! is bicycle-friendly. We encourage you to visit us by any means of transportation, especially by bike, because being ecofriendly is our style.
E-car charging station
VIVO! is eco-friendly. Why a charging station for electric cars? Because at VIVO! we care for the environment and appreciate our customers who care, too.
Toilets adapted for disabled
The dedicated toilets fully equipped with all disabled-friendly solutions are just one of the many facilities which can be found at VIVO!.
We therefore offer the possibility to all customers with reduced mobility to use dedicated means of transportation at VIVO!.
Shopping centre for whole family
Visit our shopping centre with your family. We are ready for your visit! We have entrances for the baby trolleys and family parking lots. At the same time we have regular activities for families, dancing school - street dance academy and the resting zones.
Street dance academy offers courses for your kids to learn dance and have fun at the same time. Check their offer and let your kid dance during your shopping trip.
During the year we have regular activities such as the exhibition “My body”, “Stone age”, “The Megablocks” … but also cars for children and toy machines.
Our restaurants are family oriented as well. In most of them you can find a kids menu and in case your kids like candies we have a special store for them - Candy Mania.
Shopping in VIVO! Bratislava is child-friendly!
VIVO! Bratislava is family friendly. We have a special room for mothers and lots of attraction and events during the year specially for families.
Microwave oven for heating food
At VIVO! we have a dedicated area with a microwave oven for heating your baby's food, so you can benefit from the convenience of feeding your baby a home-cooked meal at VIVO!.
Highchairs for children
If you are visiting us accompanied by your children, please note that you can use special children's chairs which make it very comfortable and safe for you and your child to eat.
Lost and Found
Have you lost something in VIVO! Bratislava? Have you found something and would you like to give it to the owner? Visit our infodesk and we will help you.
Number: +421 2 44 44 12 34 mail: firstname.lastname@example.org
All information about our customer service in the mall VIVO! Bratislava. Here you can find the map of the center, options to buy gift cards or find information about current events.
Where can you ask for a lost item?
In case you have questions about lost items, please visit our infodesk. The place for your lost, found, forgotten things.
How long do you keep goods that you have found?
All things that are found in VIVO! Bratislava are kept for one month at our infodesk.
What if you find an item in VIVO! Bratislava?
In case you have found something in our shopping mall which does not belong to you, please leave it at our infodesk.
Where is the infodesk?
VIVO! Bratislava has an infodesk close to the main entrance and next to the escalators.